Privacy Policy

Privacy Policy

OfertaWina.pl
Version: May 2025

1. General Information

This Privacy Policy explains how personal data is collected, processed, and protected when you use the online shop OfertaWina.pl. We respect your privacy and process your personal data in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

2. Data Controller

The controller responsible for processing your personal data is:

ZenPak OÜ
Company number: 17368336
Punane str. 73
13619 Tallinn, Estonia
Email: ofertawina@ofertawina.pl

3. Scope of Personal Data

We may process the following personal data:

  • Name and surname
  • Billing and delivery address
  • Email address and telephone number
  • Payment and order information
  • IP address and device data
  • Account and communication history

4. Purpose of Data Processing

Personal data is processed for the following purposes:

  • Processing and fulfilling orders
  • Customer account management
  • Communication regarding orders and inquiries
  • Legal and accounting obligations
  • Improving website functionality and security
  • Marketing and newsletters (only with consent)

5. Legal Basis

Personal data is processed on the basis of:

  • Performance of a contract
  • Legal obligations
  • User consent
  • Legitimate interest of the controller

6. Data Retention

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Data Sharing

Personal data may be shared only with trusted partners such as:

  • Payment service providers
  • Courier and logistics companies
  • IT and hosting providers
  • Accounting and legal service providers

Data is never sold to third parties.

8. Cookies

Our website uses cookies to ensure proper functionality, improve user experience, and analyze traffic. Detailed information about cookies is available in the Cookie Policy.

9. User Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

10. Data Security

We apply appropriate technical and organizational measures to protect personal data against loss, unauthorized access, or misuse.

11. Complaints

You have the right to lodge a complaint with a supervisory authority if you believe that your personal data is being processed unlawfully.

12. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy. The current version will always be available on our website.